Returns & Exchanges

At Kollab, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the style wasn't quite right or you've changed your mind, we are here to make the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.